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Zatbaj follows the highest industry standards to protect your data. Let me walk you through how your financial information is kept secure. First, Payment Details: Your bKash, Nagad, or Rocket number is stored on Zatbaj's servers using AES-256 encryption — military-grade security. We never store your full bank account number. Second, Personal Information: Personal details such as name, mobile number, and email are stored as PII in a separate encrypted database, isolated from the core system. Third, Password: Your password is never stored directly — only a bcrypt hash is kept, making it technically impossible to reverse-engineer the original. And fourth, Security Check: Penetration testing is conducted by independent third-party experts twice a year. In the event of any data breach, affected users will be notified directly within 72 hours — nothing will be hidden.

Forgetting your password happens to everyone — don't worry, it's sorted in just a few minutes. Click the "Forgot Password?" link on the login page. From there, you have two options. Option 1 — Reset via Mobile: Enter your registered mobile number and you'll receive a 6-digit OTP. Use it to set a new password — the whole process takes under 2 minutes. Option 2 — Reset via Email: Enter your registered email and a reset link will be sent to you. The link is valid for 15 minutes. Click the link and set a new password. If both your mobile number and email have changed, contact support — your identity will be verified with your NID and your account will be recovered, usually within 24 hours. Once you set a new password, you'll be logged out of all previously connected devices immediately.